Privacy policy
Privacy Policy – German Centre for Surgery and Multispeciality Hospital, Ludhiana
Effective Date: 02 June 2025
At German Centre for Surgery and Multispeciality Hospital, Ludhiana (“we,” “our,” or “the Hospital”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [germansurgerycentre.com] (the “Website”).
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Website.
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1. Information We Collect
We may collect the following types of information from users of our Website:
a) Personal Information
Name, email address, phone number, and other contact details provided through appointment requests or inquiry forms.
Patient information voluntarily shared via consultation requests or feedback forms.
b) Non-Personal Information
Browser type, IP address, device information, operating system, and browsing activity collected automatically through cookies and analytics tools.
Website usage data, including pages visited, time spent on pages, and referring websites.
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2. How We Use Your Information
We use the information collected for purposes including:
Responding to inquiries and scheduling appointments
Providing medical services, consultation, and follow-up
Improving our Website, services, and patient experience
Sending updates, newsletters, or marketing communications (with your consent)
Compliance with legal obligations and regulatory requirements
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3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:
With authorized healthcare professionals and staff for providing medical care
With service providers who assist in website operations, analytics, or communication
As required by law, regulation, or legal process
To protect rights, property, or safety of the Hospital, patients, or others
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4. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to:
Enhance your browsing experience
Analyze Website traffic and performance
Provide personalized content and marketing
You can disable cookies in your browser settings; however, some features of the Website may not function properly.
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5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no website or online transmission is completely secure.
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6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
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7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, update, or correct your personal information
Request deletion of your personal data
Opt-out of marketing communications
Withdraw consent for data processing where applicable,
To exercise these rights, please contact us at:
Email: germansurgerycentre.com
Phone: +91 97799 79139
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8. Children’s Privacy
Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.
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9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
German Centre for Surgery and Multispeciality Hospital
Address: SCF42,Main Market Rishi Nagar, Ludhiana, Punjab, India
141001
Email:germansurgerycentre@gmail.com
Phone: +91 97799 79139